Privacy Policy

This Privacy Policy explains how Bet7k Casino Brasil (“Bet7k”, “we”, “us”, or “our”) collects, uses, shares, and protects personal data when you access or use our website and related services in Brazil. Effective date: July 1, 2026.

About this Policy

This page describes what information we collect, why we collect it, how we use it, and the choices available to you when using Bet7k and related pages and services.

Information We Collect

Depending on how you interact with Bet7k, we may collect the following categories of information:

Identity information (such as full name, date of birth, and nationality).
Contact information (such as email address and, where provided, phone number).
Account information (such as username, password, and security settings).
Verification information (such as documents or data required for identity/age checks and fraud prevention).
Payment and transaction information (such as deposit/withdrawal details, transaction history, and payment method metadata; we do not intentionally store full card numbers when processed by payment providers).
Usage information (such as pages viewed, features used, clicks, referrers, and session activity).
Device and technical information (such as IP address, browser type, operating system, device identifiers, and language settings).
Location data (such as approximate location derived from IP address).
Communications (such as messages sent to customer support and feedback you provide).
Marketing preferences (such as opt-in/opt-out status and communication choices).
Responsible gaming information (such as self-exclusion requests, limit settings, and related support interactions).
Security information (such as logs related to authentication, suspicious activity, and abuse prevention).
Compliance information (such as records needed to meet legal and regulatory requirements).
Cookie and similar technology data (such as cookie identifiers and analytics tags).
Inferences (such as risk or fraud indicators derived from account activity and technical signals).

We may collect this information from the following sources:

Directly from you when you create an account, complete forms, make transactions, or contact support.
Automatically through cookies and similar technologies when you use the site.
From service providers (such as payment processors, analytics providers, security tools, and customer support systems).
From verification and compliance sources where required to prevent fraud and meet legal obligations.

How We Use Your Information

We use personal data to operate Bet7k, provide services, and maintain a safe and compliant environment. Purposes may include:

Creating and managing your account.
Providing access to site features, games, promotions, and customer support.
Processing deposits, withdrawals, and other transactions.
Verifying identity and age, and conducting “know your customer” checks where applicable.
Detecting, preventing, and investigating fraud, abuse, security incidents, and prohibited activity.
Monitoring, enforcing, and improving responsible gaming measures and player protection tools.
Complying with legal, regulatory, and contractual obligations.
Sending service messages (such as confirmations, security notices, and changes to terms or policies).
Sending marketing communications where permitted and according to your preferences.
Personalizing content and improving your experience (such as remembering settings and preferences).
Analytics and performance measurement to understand how the site is used and to improve functionality.
Quality assurance, training, and internal reporting.
Managing disputes, chargebacks, claims, and complaint handling.
Maintaining logs and audit trails for security and compliance.
Protecting our rights, property, and the safety of users and third parties.
Supporting business operations such as accounting, audits, and corporate governance.
Carrying out any other purpose disclosed at the time of collection or otherwise permitted by law.

Where applicable, we rely on legal bases such as performance of a contract (to provide the services you request), legitimate interests (such as security, fraud prevention, and service improvement), compliance with legal obligations, and your consent (for certain cookies and marketing where required).

If we need to process your information for a purpose that is not compatible with the purposes described here, we will provide additional notice or request consent when required.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at [email protected].

We will review and respond to requests as required by applicable law and within a reasonable timeframe.

Sharing and Disclosure of Information

We may share personal data with third parties only as needed to operate Bet7k, provide services, comply with legal obligations, or protect users and the platform.

Categories of recipients may include:

Service providers: Companies that help us deliver the services (such as hosting, analytics, customer support tools, security monitoring, and email delivery).
Payment and financial partners: Payment processors and related partners that enable deposits, withdrawals, and transaction verification.
Compliance and protection partners: Identity verification, anti-fraud, and risk management providers used to reduce fraud and meet compliance requirements.
Legal and regulatory recipients: Authorities, courts, law enforcement, or other parties where required by law or to protect rights and safety.

We may also share information in connection with a business transaction (such as a merger, acquisition, reorganization, or sale of assets). If such a transaction occurs, we will take reasonable steps to ensure continued protection of your information.

We do not sell personal data in exchange for money. If we engage in practices that are considered “selling” or “sharing” under certain privacy laws (for example, sharing identifiers for targeted advertising), we will provide appropriate notice and choices where required.

Cookies and Similar Technologies

We use cookies and similar technologies (such as pixels and local storage) to operate the site, keep it secure, remember preferences, and measure performance.

Cookies may be set by us (first-party cookies) or by third parties that provide services to us (third-party cookies), such as analytics and security providers.

Some cookies are strictly necessary for the website to function (for example, to keep you logged in or to prevent fraud). Other cookies help us understand usage and improve the website.

You can control cookies through your browser settings and, where available, through cookie preference tools on the site. Blocking certain cookies may affect site functionality.

We may also use analytics to create aggregated statistics. These reports help us understand trends and do not aim to identify you directly.

For more information about cookies and how to manage them, please consult your browser’s help resources.

Data Retention

We keep personal data only for as long as necessary for the purposes described in this Policy, including to provide services, maintain security, resolve disputes, and comply with legal obligations. Retention periods vary depending on the type of data and the reason we hold it. If you have questions about retention, contact [email protected].

Your Rights and Choices

Depending on your location and applicable law, you may have rights to access, correct, delete, or restrict certain processing of your personal data, and to object to certain uses (such as marketing). To submit a request, email [email protected].

Marketing Preferences

You can opt out of marketing emails at any time by using the unsubscribe link in our messages or by contacting [email protected]. Service and security communications (such as account alerts) may still be sent when necessary.

International Data Transfers

Your information may be processed in Brazil and in other countries where we or our service providers operate. When we transfer personal data internationally, we take reasonable steps to ensure an appropriate level of protection consistent with applicable law, including contractual safeguards and security measures.

Security

We use administrative, technical, and organizational safeguards designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include:

Access controls: Restricted access to systems and data based on roles and business need.
Encryption: Use of encryption in transit and, where appropriate, at rest.
Monitoring: Security monitoring, logging, and fraud detection to identify suspicious activity.
Operational safeguards: Procedures for incident response, backups, and ongoing improvement of security controls.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date and post the revised version on this page. Effective date: July 1, 2026.